Customer Service Representative Community, Social Services & Nonprofit - Sidney, OH at Geebo

Customer Service Representative

Lochard Inc.
Lochard Inc.
Sidney, OH Sidney, OH Full-time Full-time $18 - $20 an hour $18 - $20 an hour 9 days ago 9 days ago 9 days ago
Job Description:
Customer Service Representative (CSR) The CSR is responsible for retaining current customers and attracting new customers by answering service questions and setting up service appointments.
Hours:
8:
30am - 5:
00pm Monday through Friday Job Duties Include:
Answering phones Handle incoming calls on multi line phone system Transferring calls to other departments as necessary Scheduling and dispatching for service and installation departments Preparation of daily schedule for technicians (dispatch) Filing Mailing Daily Invoices Monthly Statements Accounts Receivable Invoicing Receiving Payments Reconciliation of daily cash, check and credit card deposit Other administrative duties as assigned Requirements:
High School Diploma 1-3 years customer service experience 1-3 years office experience Ability to multitask and work well under pressure Can pass pre-employment drug screen Excellent verbal communication skills Quickbooks experience a plus Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
2 years (Required) Work Location:
In person The CSR is responsible for retaining current customers and attracting new customers by answering service questions and setting up service appointments.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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